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Philadelphia Cream Cheese

Philadelphia Cream Cheese Reviews

www.myfoodandfamily.com
What is your customer experience with Philadelphia Cream Cheese?

Philadelphia Cream Cheese Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Philadelphia Cream Cheese has a 2.6 star rating from 30 customer reviews with 54% unfavorable and 21% positive; consumers are mostly neutral and often request a refund. Reviewers value store layout and customer service; price level reported as medium.

Key Takeaways for Future Customers

  • Check best by date and inspect packaging before purchase.
  • Consider tub vs pack size; some report half-filled large containers.
  • Search Philadelphia Cream Cheese reviews for quality trends.

Negative Feedback / Risk Areas

  • Mold and spoilage before expiration.
  • Plastic and other contamination found in products.
  • Poor response to customer complaints and refund requests.
  • Packaging and foil quality concerns.

Positive Feedback

Taste and product quality are praised by many; dairy free option appreciated by some long‑time customers.

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Media from reviews

Philadelphia Cream Cheese - Bad product
Philadelphia Cream Cheese - I just purchased a 2 pack of your cream...Philadelphia Cream Cheese - I just purchased a 2 pack of your cream... - Image 2Philadelphia Cream Cheese - I just purchased a 2 pack of your cream... - Image 3Philadelphia Cream Cheese - I just purchased a 2 pack of your cream... - Image 4Philadelphia Cream Cheese - I was spreading the cream cheese on my...Philadelphia Cream Cheese - I was spreading the cream cheese on my... - Image 2
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Show reviews that mention
cream cheese cream cheese store photos date super toilet foil paper
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Claire J Gtf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Whites Creek, Tennessee

Bad product

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AI Highlights
  • - Bought a Philadelphia cream cheese cake from a local store and found it freezer burned.
  • - Best-by date on box is June 17, 2026.
Philadelphia Cream Cheese - Bad product

Good morning. I purchased a Philadelphia cream cheese cake at a local grocery store yesterday and bring it home for dinner for the family, and found it was completely freezer burned.

I then noticed the date on the box was Best by: June 17, 2026. I do have a picture of the receipt and box that I can happily email you.

P.S. Y'all are the best cream cheese brand out there, and I own a micro-bakery and use it often!

User's recommendation: Check best by date before purchase

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Bill M Iwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

I just purchased a 2 pack of your cream...

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Philadelphia Cream Cheese - I just purchased a 2 pack of your cream...
Philadelphia Cream Cheese - I just purchased a 2 pack of your cream... - Image 2
Philadelphia Cream Cheese - I just purchased a 2 pack of your cream... - Image 3
Philadelphia Cream Cheese - I just purchased a 2 pack of your cream... - Image 4

I just purchased a 2-pack of your cream cheese, and when I opened it, it was moldy inside. The date on the package was 28-Nov 2026.

I have photos if you would like to see them.

Hopefully, no other people have had a problem with this. Can you please send me a refund?

Loss:
$5
Pros:
  • Taste great
Cons:
  • Cost more

Preferred solution: Full refund

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Kimberly M Nkt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was spreading the cream cheese on my...

Philadelphia Cream Cheese - I was spreading the cream cheese on my...
Philadelphia Cream Cheese - I was spreading the cream cheese on my... - Image 2
Philadelphia Cream Cheese - I was spreading the cream cheese on my... - Image 3

I was spreading the cream cheese on my bagel and found a plastic piece in the cream cheese.I also took photos.

Pros:
  • Taste great
Cons:
  • Pricey

Preferred solution: Full refund

View full review
Lavonya Aox
map-marker Mission, British Columbia

No difference in amount in different sized containers

Decided to buy one of the large containers of roasted garlic cream cheese because I needed more, but the container was only half full. It contained the same amount as the smaller cheaper container. The store said they've had multiple complaints about this.

User's recommendation: Don't buy the large container

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Anonymous
map-marker Fort Collins, Colorado

Small pieces of plastic in teaspoons of it.

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AI Highlights
  • - The website is difficult to use.
  • - My dog had TPLO surgery and needs meds three times daily.
  • - A plastic fragment was found in the cheese; second batch.

Web site here is difficult to use. My GP dog had TPLO surgery and needs pain medication three time a day, two at a time.

She loves to take these with some cream cheese, While getting ,a table spoon for her medications, I noticed small serrated or curly object in the cheese, This is some sort of plastics contamination.

After Googling, the confirm that ii appears to be some sort of contamination. This is the second brick where this was found

User's recommendation: Check for contanination

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Mike S Xwm

Super thin foil no good

Philadelphia Cream Cheese - Super thin foil no good

Your new foil for cream cheese is junk Ive used toilet paper that was stronger do better Philadelphia been a faithful customer since early 80

User's recommendation: Best cream cheese imo. There new packaging sucks

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Domenik Hok

Plastic in the cream cheese

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AI Highlights
  • - I bought Philadelphia cream cheese after choosing Great Value and was disappointed.
  • - There was plastic in the cheese, not wax, and I kept the pieces.
Philadelphia Cream Cheese - Plastic in the cream cheese
Philadelphia Cream Cheese - Plastic in the cream cheese - Image 2

Well I'm a little discouraged I was buying Great value and I thought I missed Philadelphia cream cheese so I spent the extra money to get it just to find that there's plastic and the cheese I thought maybe it was like wax from the outside of the paper but it's not I kept the pieces if you guys want them.

User's recommendation: Don't buy Philadelphia cream cheese the extra cost is not worth having shards of plastic in your food

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MaryLou A Qqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No longer a good breakfast choice

AI Highlights
  • - Lifelong Philadelphia cream cheese buyer, now 83.
  • - Has noticed it is very gummy and changed, not the same.
  • - I will no longer be buying it.

All of my life and I am now 83. I have been buying Philadelphia cream cheese.

Thats a long time you have to admit however recently, I have noticed that it is very gummy. I have been trying it. Several times to see if it was just a fluke but no it has changed and it is no longer the same.

I will no longer be buying it; too bad for both of us.

Mary Lou Alberetti

16 Possum Drive

New Fairfield, Ct. 06812

Pros:
  • It used to be excellent for breakfast
Cons:
  • It has become very gummy
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Lafaye Nwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My call was not answered nor did I receive a call back

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Absolutely nothing happened. I am not likely to buy any more products sold under the Philadelphia cream cheese brand. Customer service should be a top priority which in this case it was not.

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Triniti Xrw

Why can’t I find the no bake cheesecake in the tub anymore at any of the stores?

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I have gone to Walmart, target, bakers, and family fair grocery stores. I can no longer find the Philadelphia no bake cream cheese.

Walmart informed me that it has been discontinued. Is this correct?

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Sophia G Qum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product issue

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AI Highlights
  • - I purchased two double packs of cream cheese and received two $8.50 coupons.
  • - Coupons were not valid at checkout and customer support was poor.

i purchased 2 double packs of cream cream cheese they were like cottage cheese contacted philadelphia you were nice enough to send me 2 coupons for $8.50 each i went to store purchased 2 double cream cheese but at register the coupons were not valid they took them to customer manager who tried still not valid . Embarrassing for me ..

store thought maybe i copied coupon had to pay instead of use my coupons.

Frustrating to again reach you. Thank you for nothing poor customer support

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Roger S Yts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad cream cheese

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Philadelphia Cream Cheese - Bad cream cheese
Philadelphia Cream Cheese - Bad cream cheese - Image 2

I bought a four-pack of cream cheese, each with 8-ounce packages. I opened one a couple of days ago and when I reopened it, I saw that it was moldy.

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Jayni Xdg

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Verified Reviewer

Pointless, no help at all

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Couldnt reach them by phone or email. 2 bad packs of Phila cream cheese bricks. Both cracked and crumbly and exp date not until May 25

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Rozena Qux

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Verified Reviewer

I would give a 5 if it weren’t for this particular cream cheese and the lack of response to my complaint. The French Onion flavor is sooo salty we can’t eat it.

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I have filed my concern/complaint but have had no response. Would at least like a coupon to replace my loss.

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Ahmed a Pmg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cheese went bad in one week

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Philadelphia Cream Cheese - Cheese went bad in one week
Philadelphia Cream Cheese - Cheese went bad in one week - Image 2

We bought this from Costco a week ago, and this is what it looks like after one week. We had it in the refrigerator at all times.

User's recommendation: We don’t know why it went bad in one week it was in the fridge

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Marcellino Dup

Complaint

AI Highlights
  • - Found a machine part in cheesecake from Philadelphia cream cheese packs.
  • - Used eight packs; bowl washed before mixing; eggs, sugar, vanilla added.

After making a cheesecake I noticed that there was a machine part in my cheesecake it had to have came in the Philadelphia cream cheese package I sliced open the package and threw it in my mixer I used eight packages baked the cheesecake and when I cut into it I found a machine Park in the cheesecake it didn't come from my mixer and I completely washed The mixing bowl before I started it and the only other thing I added to that bowl of the cream cheese was eggs sugar and vanilla

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